Privacy Policy

This Privacy Policy (the “Policy”) sets out the basis on which Sony Middle East and Africa FZE including its affiliates (referred herein as “Sony”, “we”, “us”, “our”) collects, uses and discloses personal information obtained from you when using www.sony-boutique.com (the “Website”). We care deeply about one’s right to privacy and strive to protect personal information.

By visiting the Website, and/or purchasing any products or services provided via this Website you expressly agree to be bound by the terms of this Policy and consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. If you do not agree to any part of this Policy, then you should stop accessing the Website.

In order to serve you better, we may update this Policy from time to time. We encourage you to periodically review this web page so as to be informed of any changes to this Policy.

1. Data We Collect from You

1.1. Personal Information

a. Account Registration and Purchase

We will collect certain information you provide when you register on the Website as a customer, update the registered information, purchase any goods or services through the Website, or have any other contact to us through contact back form on the Website or through any email address indicated on the Website.. Such information shall be regarded as Personal Information. Personal Information includes a full legal name, current address (delivery address), phone and mobile number, a valid email address. Personal Information will be kept on file in our dedicated secure servers and processed in accordance with this Policy.

1.2. General Information

Cookies

Cookies and similar technology are the elements of data that can be sent to your browser. Your browser may then store them on your system based on the preferences you have set on your browser. Cookies, for example, gather information about your operating system including, but not limited to, browser type, and Internet Protocol address.

On the Website we occasionally use cookies and to enhance the information and services provided, and to make navigating the Website more convenient. The Website does not use cookies to obtain information that would allow it to identify you except in cases where you have agreed to provide such information beforehand.

You have the option to configure your internet browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or delete it, if cookie has already been set. Further, you have the option to block all cookies. To learn more about how to reject cookies go to the help menu within your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.

Please note, however, that if you refuse or otherwise block cookies you may not be able to use all of the functionality available on the Website.

1.3. Children Under Eighteen

The Website is not intended for use by children under the age of 18, and such use is prohibited by our Terms and Conditions of Use. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personally identifiable information, please contact us as set forth in this Policy.

2. Use of your Personal Information

Certain services on this Website can’t be provided without collecting Personal Information from you. We use this Personal Information to provide you with a better service, and in particular to: keep internal records; enhance quality of products and services and this Website; communicate with you if you have ordered or purchased products through the Website; contact you for market research purposes; and provide you with information about new products, promotions, special offers and other information.

3. Retention and Disclosure of Personal Information

3.1. We will only retain Personal Information for as long as is reasonably necessary for the various purposes set out in this Policy or to otherwise comply with any applicable laws and regulations concerning the mandatory retention of certain types of information.

3.2. You agree that we may share your Personal Information within Sony Group companies and with any subcontractors that are assisting us with the operation of the Website and who have agreed to abide by the terms of this Policy. We will not share, sell or rent your Personal Information in any manner to any third parties outside our organization and those subcontractors, except when we have your permission; or if required to do so by law or any governing authority (e.g., a lawful subpoena, warrant or court order); or to protect our own legitimate interests, our users from fraudulent, abusive, or unlawful use of the Website; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information..

4. Right to control your Personal Information

If at any point of time you decide to access, change, or discard Personal Information kept with us, there are two possible ways to do so:

a. You can access, change, or discard your personal information details through control panel of your Account on the Website; Alternatively

b. You can send us an email explaining your intention with regards to Personal Information.

If you decide to contact us through email, please anticipate that the action/response might take up to 30 days from the date of receipt of your email.

5. Contact Us

Your opinion matters to us – if you have any questions about our Privacy Policy or your privacy settings, please drop us an email to serve@jumbo.ae and a member of our dedicated team will respond to you.